Patient Apple, Wi-Fi and online-safety help for seniors. No jargon, no rushing, and every fix written down. No fix, no fee — and nothing to pay upfront.
You can't always be there, and you'd rather they didn't struggle alone — or hand their details to a stranger who'll rush them. I'm the patient, trusted hand in their home when you can't be: I go at their pace, never make them feel foolish, and write everything down. We start with a free chat, and you're welcome to be part of it.
$240 for three in-home visits
Your 3rd visit is free — normally $360.
Three patient, in-home lessons to get you genuinely comfortable with your iPhone, iPad or Mac, entirely at your pace. Pay upfront, or as each visit is booked. Seniors Card holders save a further 10%.
The perfect present for a parent or someone you love — a patient in-home lesson, or the Confidence Pack — 3 visits for the price of 2 ($240). I send you a warm gift card to give them, and they book when they're ready. Pay upfront, or as each visit is booked.
Whatever's been frustrating you — tap one to see how I can help.
Patient, in-home support to get genuinely confident with the technology in your life — for self- and plan-managed participants, with clear invoices to claim. Family and support coordinators welcome to get in touch.
I'm Scottish by birth and a Northern Beaches local of many years. My wife and I came to Australia in 1989, raised our two sons in Mona Vale, and now share a busy inter-generational home with our two grandchildren — the joy of my life.
I spent 27 years in technology — twenty of them with Cisco, then Citrix and Autodesk — and everything I built came down to trust. Now retired, I volunteer at Computer Pals in Narrabeen and run The Calm Tech: patient, in-home help, at your pace, with every fix written down. It will only ever be me at your door.
That's all there is to it: pop your number in below and Brian will call you back today, usually within a few hours. No obligation, no cost — we'll just have a friendly chat about what's bugging you. No fix, no fee, and nothing to pay upfront — you only settle on the day, once you're happy.
— or send a message with the details —
— or, if you already know what you need —
📅 Pick a service & time — no payment now