For family

Arranging help for a parent or relative

If you've landed here, you're probably the one who sorts things out — and you've realised mum or dad needs a patient hand with their tech that you can't always give them yourself.

I do this every week. I come to their home, on their schedule, and work through whatever's getting in the way: a new iPad, Wi-Fi that drops out, photos they're frightened of losing, a scam email that gave them a fright, or just feeling more confident day to day. I go at their pace, I never make them feel foolish, and I leave everything written down so they can manage on their own.

You're welcome to be involved as much or as little as suits. Some families join the first chat; others just want to know it's handled by someone they'd trust in their parent's home. Either way, we start with a free 15-minute call — you can arrange it, and we'll work out together what would actually help.

No fix, no fee — and nothing to pay upfront. Fixed prices, no hourly meter, you settle on the day only once they're happy, and Seniors Card holders save 10%.

📞 Brian, call me back Book a free chat

Who'll be helping

It's only ever me — and I treat their home like my own

I'm Brian — Scottish by birth, a Northern Beaches local, and a family man myself. My wife and I raised our two sons in Mona Vale, and we now share a home with one of our boys and our two grandchildren. So I understand exactly the kind of care you'd want for your own mum or dad.

You'll never be handing them to a stranger or a rotating roster. It's always me at the door — patient, fully police-checked and insured, and happy for you to be part of the first visit. I go at their pace, never make them feel foolish, and write everything down so they're never left stuck.

Read more about Brian → 📞 Brian, call me back

The first step is free

Leave your number — Brian will call them (or you) back

Pop a number in below and Brian will call back today, usually within a few hours. Arrange it for your parent and be as involved as you like — there's no obligation and no cost.

A thoughtful gift, too

If you'd like to give the gift of patient help, you can gift a lesson — a single session or a confidence pack. I'll send a gift card, and they book when they're ready.