Scam checker · The Calm Tech

Is this myGov / ATO / Centrelink message a scam?

A text or email mentions a refund you’re owed, a debt, or a suspended account — with a link to “log in” or claim. Government-branded scams are extremely common. Here’s how to tell.

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What this scam looks like

⚠️ Example of a scam message“myGov: You are eligible for a $215.40 tax refund. Complete your claim here: mygov-au-refund[.]com”

The tell-tale signs

A link to log in, claim a refund, or “verify” — real myGov messages never include a link to sign in.
The address isn’t my.gov.au or ato.gov.au (mygov-refund, mygov-au, and the like).
Threats of arrest, fines or debt if you don’t act — the ATO never threatens arrest.
It asks for bank details to “deposit” a refund.

What to do

Don’t tap the link. Log in only by typing my.gov.au yourself, or using the official myGov app.
The ATO and Services Australia will never text you a link to log in, or threaten you with arrest.
Delete it. If you entered details, change your myGov password and report to scamwatch.gov.au.
For identity worries, call IDCARE free on 1800 595 160.

Not sure about a message you’ve got?

Check it free with the Tech Helper

Show it the message and it’ll tell you honestly whether it looks like a scam, and exactly what to do. Free, calm, and there’s a real person — me — behind it if you’re still unsure.

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The three rules that stop almost every scam

If they rush you, it’s a scam. Real companies never hurry you. "Act now", "your account will be locked today", "final notice" — that pressure is the tell.
Never use the door they give you. Don’t tap the link or ring the number in the message. Go in your own way — open the official app yourself, or ring the number on the back of your card.
Your codes are yours. Full stop. Those six-digit text codes are keys to your accounts. No genuine company will ever ask you to read one out.

Common questions

Does myGov or the ATO send links to log in?

No. Official myGov, ATO and Centrelink messages will never include a link to sign in. Always reach your account by typing my.gov.au yourself or opening the official app.

Been caught, or worried your details are out there? You’re not alone, and there’s no shame in it. Report a scam at scamwatch.gov.au, and for identity help call IDCARE free on 1800 595 160. And if you’d like a patient hand, leave your number and I’ll call you back.